FAQ

Cookie Policy

ALPINO, registered in the CBE with the number 0647.613.174, located at Chaussée de Leuze 127 in 9600 Renaix (Belgium), uses cookies to improve the browsing experience of our website visitors.

All data collected through our cookies is used exclusively to understand your experience on our website in order to improve its performance, functionalities and user-friendliness. The data is collected for internal use only and is processed completely anonymously.
By using the information and services on www.alpino.be, you confirm that you have read and understand our cookie policy.

What is a cookie?

A cookie is a small text and number file that we send when you visit our website and which is stored in your web browser on your mobile device or computer. These cookies do not store any personal information, but ensure a user-friendly experience and support security measures for online offers and services, e.g. language preferences, privacy settings and shopping basket retention. The use of cookies is harmless. They do not damage your computer and do not contain viruses or harmful software.

 

Cookies used

First-party cookies

First-party cookies are installed and managed by our website. It allows us to collect relevant user analytics data. These functional cookies improve the user experience on our website.

  • PHPSESSID

This cookie allows us to store serialised data. The cookie expires after one session.

  • lang

This cookie is used to remember the language you’ve used on our website. This cookie expires after your session.

  • cb-enabled

This cookie is used to record your consent to the use of cookies on our website.

 

Third-party cookies

These cookies are installed and managed by a third party. In addition to functional cookies, our website also uses non-functional cookies. These third-party cookies can be placed for analytical social, targeting and commercial purposes. They have nothing to do with the technical support of the website.

ANALYTIC COOKIES
These cookies are used to gather data about how visitors use our website in order to improve our content and website functionalities.

Google Analytics

  • _ga
    This cookie is used by Google Analytics to create an overall picture of the number of page views, unique visitors, sessions and campaign data. A randomly generated ID is used for this purpose. This cookie expires after 2 years.
  • _gat
    This cookie is used by Google Analytics to throttle the request rate. It does not track user information. This cookie expires after 24 hours.
  • _gid
    This cookie is used by Google Analytics to track the number of page visits. This cookie expires after 24 hours.

 

MARKETING COOKIES
These cookies collect data about visitors’ browsing habits on our website with the aim of offering advertising or content that could interest them.

Google Analytics

  • annonces/ga-audiences
    This cookie is used by Google Ads to re-engage visitors who are likely to become customers based on their online behaviour across different websites. This cookie expires after your session.

Facebook

  • _fbp
    This cookie is used by Facebook to offer (external) advertising products. This cookie expires after 3 months.
  • fr
    This cookie is used by Facebook to offer (external) advertising products. This cookie expires after 3 months.
  • tr
    This cookie is used by Facebook to offer (external) advertising products. It expires after your session.

Pinterest

  • Pinterest-tag
    This piece of code is added to our website in order to track actions of visitors coming from Pinterest.

LinkedIn

  • bcookie
    Used by the social networking service, LinkedIn, for tracking the use of embedded services.
  • bscookie
    Used by the social networking service, LinkedIn, for tracking the use of embedded services.

Mailchimp

This website uses Mailchimp to send out newsletters via email. Mailchimp automatically places single pixel gifs in every email sent by its Members. These tiny graphic files contain unique identifiers that enables us and Mailchimp to recognize when our contacts have opened an email or clicked on certain links. These gifs record your email address, IP address, date, and time associated with each open and clicks for a campaign.

Management of cookies

During your first visit to our website, we will ask you to accept our cookie policy. You can disable the use of cookies in your browser if you wish. If you don’t want to use cookies, unfortunately we cannot guarantee that our website will work as it should. Turning off cookies may mean that certain functions and the use of the website may not work in full or in the normal way. 

If you do not want websites to place cookies or if you want to delete your cookies, you can easily change the cookie settings in your web browser. These settings can usually be found in the ‘Options’ or ‘Preferences’ menu of your web browser.

Amendments

Alpino may change, complete or supplement this cookie policy without prior notice. Always consult the latest version of this cookie policy on our website. Of course we will always ask your permission for the use of certain cookies.

Functional cookies

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.

Additional cookies

iFrames/embeds

Analytics

Google Tag Manager

Facebook Pixel

Google Tag Manager