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Technical Information

Tent Maintenance Tips

  • Never clean your tent or any other tent part with soap or aggressive detergents. Cleaning your tent with these products could damage the treatment of the materials, and consequently, shorten their lifespan. If you notice dirt on the tent fabric, simply brush it off with clean water. Clean the tent poles with a cloth.
  • Always let your tent dry for a couple of days – even if the tent looks dry. If you store your tent wet or damp, mould will develop much faster. 
  • Never leave a folded tent in wet or damp conditions for more than 24 hours. 
  • Use a hammer to straighten the bent ground pegs.
  • Never force zippers. Clean tent zippers with a brush if they are clogged with sand or mud.
  • Always store your tent dry, clean and in a ventilated area to avoid mould.

Tips For Avoiding Mould On Your Tent

  • Store your tent completely dry and clean in a vented environment.
  • Always stretch your tent tensely to make sure that water can drain away.
  • Ventilate your tent as much as possible to reduce humidity inside the tent.
  • Clean your tent as soon as you notice any dirt. Dirt will trap moisture and this can further lead to mould.
  • Don’t use anything but water to clean mould on your tent. Using chlorine, vinegar, sodium bicarbonate or aggressive fungicides to remove mould could damage the treatment of the tent fabric.

Tent Repair Procedure

  • If your tent needs to be repaired, please bring it in for repair in winter (October to January at the latest).
  • Include your name, address, phone number and email, as well as the billing address.
  • Specify precisely what needs to be repaired. Print this scheme and indicate the areas to be repaired.
  • Also mark the areas to be repaired on the tent with chalk, red tape or sticky tape.
  • Make sure that all fabrics are clean and dry. Our machines do not tolerate dust.
  • The most important part of the repair costs are the labour costs. It is in your own financial interest to do your utmost to avoid these costs.
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